privacy policy

At Stello, your privacy matters.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase Stello products or services.

What we collect

When you use Stello, we may collect the following information:

~ Your name and family members' names (for readings)

~ Birth dates, times, and locations

~ Your email address

~ Payment information (processed securely through our payment provider)

~ Any information you submit through our forms, booking system, or checkout process

~ Communication records from consultations or support interactions

How we use your information

We collect this information to:

~ Create your personalised Stello readings and insights

~ Deliver your digital products

~ Communicate with you about your orders

~ Provide customer support

~ Send you relevant updates about your services (if you've opted in)

~ Improve our products and services

~ Comply with legal obligations

Your information is used only for these purposes.

How your information is stored

Your personal information is stored securely through our website platform, booking systems, and secure cloud storage.

We take reasonable steps to protect your information from misuse, loss, or unauthorised access through encryption and secure storage practices.

Sharing of information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may only share information with:

~ Service providers who help us deliver our products (payment processors, hosting providers)

~ If required by law or legal process

Your data rights

You may request to:

~ Access the personal information we hold about you

~ Correct your information

~ Request deletion of your information (subject to legal retention requirements)

~ Withdraw consent for marketing communications

To exercise these rights, please contact us through our contact page.

Personal insight disclaimer

Stello provides personal insight and reflection based on numerology, astrology, and related wisdom systems. It is intended for personal development, relationship understanding, and entertainment purposes only and should not be considered professional medical, psychological, legal, or financial advice.

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Stello acknowledges the Kombumerri families of the Yugambeh Language Region as the Traditional Custodians of the Country on which we gather, create and connect. We pay our deep and ongoing respects to their Elders past and present, and honour their continuing relationships with these lands, waterways and skies of South East Queensland. Sovereignty was never ceded ~ this always was, and always will be, Aboriginal land. This acknowledgement comes from a place of love. Time spent in the Northern Territory ~ in friendship, in connection, on Country ~ opened my heart to the spirituality, wisdom and beauty of Indigenous culture in ways I will never forget and will always carry forward. I commit to reconciliation through honest truth-telling, deep listening and meaningful action. This is the spirit in which Stello was born ~ to help people understand themselves and each other more deeply, with the same reverence I have been shown by Country and its people. The deep spirituality of First Nations people is unmatched, and I honour and respect that, endeavouring to share this way of living through genuine care and love for all.